Refund & Return Policy

Effective Date: 01/01/2025

At Chunky Academy Inc (CALA), we are committed to providing high-quality products and service. Please review our refund and return terms below:

All Sales Are Final

All sales are final. We do not accept returns or issue refunds once an order has been shipped. Please double-check your order details before confirming your purchase.

Orders Are Fully Insured

All orders are fully insured during transit. If your package is lost or damaged before it is marked as delivered, we will work with the shipping carrier to resolve the issue.

Delivered Orders Are Not Covered

Once an order is marked as delivered by the shipping carrier, we are no longer responsible for lost or stolen packages. We recommend shipping to a secure address or using a delivery option that requires a signature.

Damaged or Incorrect Items

If you receive a damaged item or the wrong product, please contact us within 48 hours of delivery at support@chunkyacademy.com.
Include your order number and clear photos of the issue. If approved, we may offer a replacement or store credit.

No Refunds Based on Product Effects

We do not offer refunds or exchanges based on taste, smell, or personal experience with effects. Everyone’s body responds differently to cannabinoids.

Chargebacks & Payment Disputes

Customers who file false chargebacks or payment disputes will be blacklisted from placing any future orders with us. We take fraudulent disputes seriously and will respond with supporting documentation, including tracking and product details.

Questions?

For help with any order-related issues, contact us at support@chunkyacademy.com